Refund policy
Due to the nature of food products, we follow a strict quality-focused return policy.
Returns
We do not accept returns once the product has been delivered, except in cases of:
- Damaged product
- Incorrect product delivered
Reporting an Issue
Please contact us within 24 hours of delivery with:
- Order ID
- Clear photos of the product
- Description of the issue
Refunds
- Approved refunds will be processed within 5–7 business days.
- Refunds will be made to the original payment method.
Non-Refundable Cases
- Change of mind
- Incorrect address provided by customer
- Delay caused by courier partners
